Lanla Research Marketing

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450 Boulevard Sir-Wilfrid-Laurier
Mont-St-Hilaire, Québec J3H 3N9
+1 (450) 464-5265
https://lanla.com

Lanla Research Marketing, based in Mont-Saint-Hilaire, QC, specializes in enhancing customer experiences (CX) through a variety of services including customer voice surveys, mystery shopping programs, and brand identity development. With a strong focus on fostering enduring relationships between brands and their customers, the company also offers employee experience surveys and marketing solutions tailored to improve client interaction.

Since its inception in 1984, Lanla has empowered businesses by utilizing comprehensive analytics tools like Hexia, its proprietary customer experience management platform. This platform integrates essential data channels to provide businesses with invaluable insights, allowing them to optimize customer journeys and drive performance across multiple service touchpoints.

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