Four Points by Sheraton Niagara Falls

Impressed with this location. Nice staff and clean rooms. We got settled into our room and went down stairs to buy a razor at the gift shop. The lady at the front desk said she can give us free...

Poor cold shoulder customer service and room has an odor with broken lights and moldy sink. Overall hotel is not clean with over rated price.

We booked a room for Saturday, the location is good, it was busy, the staff is good but things were not the same as it used to be because of covid. When we checked in the front desk lady said...

I would like to make four points about this hotel: 1. Some of my family stayed here when they came to visit me, and by visit me I mean go to Niagara Falls for 4 days straight, ignoring all of my...

Wrote this email to management and never got a reply. Now its public. I have video of broken TP dispenser and loud dogs barking. Hello, Last night was a pretty poor experience for me. The...