Calabrio
Calabrio is a leading provider of unified cloud-based workforce optimisation solutions designed to enhance contact centre performance through data-driven insights and advanced AI capabilities. Their suite of tools, Calabrio ONE, focuses on improving agent engagement, forecasting, and customer interaction analytics to create better brand experiences.
Targeting various industries such as finance, healthcare, and retail, Calabrio's solutions facilitate remote work models and empower organisations to improve productivity while reducing attrition rates. With a strong emphasis on customer experience and employee engagement, Calabrio aims to foster brand loyalty and trust through intelligent workforce management. Generated from the website
