The National Residential Landlord Association

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55 Mark Lane
EC3, England EC3R 7NE

The National Residential Landlord Association (NRLA) provides a redress scheme aimed at helping landlords and tenants resolve tenancy-related issues efficiently and fairly. Through an authorised resolution process, the NRLA enables parties to reach agreements, thereby promoting higher standards and accountability within the rental sector.

Members of the NRLA can opt into the redress scheme, ensuring that tenants have access to a structured process for raising complaints. With a commitment to prompt communication and respect for tenants, the association also aims to support the development of government policy related to landlord practices.

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