I was frustrated that I received a vehicle from my originating location that started making sounds a little over halfway into my drive. I made arrangements at the local location after the holiday...
Enterprise Rent-A-Car
(9)
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Vehicle trouble, tried for a solid hour to call the Saraland branch, no answer. Roadside Assistant could barely speak English, thanks for nothing Enterprise!
Definitely disappointed with the customer service. I called and was automatically met with an attitude. I asked simple questions and was left with silence and when I asked if the person was still...
Enterprise has gone downhill in recent years. I booked a reservation online. Called the Saraland store to arrange pickup because they "will pick you up" and was told they didn't have any cars...
The man and lady that helped us were rude and did NOT give one shit if we were happy or not. I do not trust their employees. I do not like their employees. My dad cussed them out like they deeply...
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