Nicholas F.
5/9/2022
The first package never arrived, was delivered to the wrong place, how ever you want to define 'Package not received' The merchant processed a 'replacement' shipment and that package did show up...
OnTrac
Closed
(196)
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4440 E Elwood St Ste 103
Phoenix, AZ 85040
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. OnTrac is a SmartWay Transport Partner, a USPS Workshare Partner, is SOC 2 compliant, and integrates with over thirty different multi-carrier software providers. Chose OnTrac and reach over 65 million consumers in the Western U.S. with a more efficient last-mile delivery strategy. "On-Time for Less!"
Also at this address
Reviews
1.5196 reviews
Jenny P.
11/6/2025
Day three I've been waiting on a package that was deemed by ontrac as "undeliverable" due to needing an "access code". There are no access codes where I live. I have tried to explain this to their...
Manny N.
10/17/2025
This may be the worse delivery service in existence. Not sure how they get contracts but there's always a problem that comes up. Any time I see their name attached to delivery I know it won't be...
Kristine T.
10/22/2025
Horrible service. They completely misdeliever my package to a whole different house that I've never seen and now I had to reach out to Sephora to get a refund on an item OnTrac supposedly...
Brennan T.
7/18/2025
Never received my package, proof of delivery was a bag that had none of my information on it. Don't ever trust this company with anything that is being delivered of yours
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