OnTrac

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7400 W Buckeye Rd
Phoenix, AZ 85043
+1 (800) 334-5000
http://www.ontrac.com
OnTrac is the faster, more affordable alternative for parcel logistics. Small-package shippers choose OnTrac because we can speed up ground service without the added cost of express shipping. OnTrac is a SmartWay Transport Partner, a USPS Workshare Partner, is SOC 2 compliant, and integrates with over thirty different multi-carrier software providers. Chose OnTrac and reach over 65 million consumers in the Western U.S. with a more efficient last-mile delivery strategy. "On-Time for Less!"

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Reviews

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1.092 reviews
Amaya E.
10/19/2021

I'm not sure if they do training on how to deliver a package but if so they need to better. My delivery man walked up with my package in one hand and his phone in the other. He was so lazy to just...

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Loel L.
12/15/2025

You get one star because Yelp will not let me give you ZERO stars. Walmart contracted with you for "last mile" service. My item was supposed to be here 12/9/25,and delivered to where I work that...

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Carina F.
11/22/2025

This company should consider calling themselves OffTrac! They are absolutely the worst shipping company ever! I cannot fathom why retailers use them with the amount of packages that are lost or...

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Karen D.
11/30/2025

There is a delivery agent for our zip code 85255!!! He comes to our house to get snacks and water and doesn't even have a package!!! Getting tired of feeding him dinner everyday!!! Feeling taken...

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Bruce M.
11/10/2025

Every delivery is late. The last delivery person threw my package about 10 feet. I heard a loud noise then looked at my doorbell camera recordings. The driver stopped at the end of my sidewalk and...

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