This office is busy. Calling to make an appointment is challenging. I called 7 times today and never got an answer. Sat on hold for 15 minutes each time, nobody ever answered my call. I only...
Southwest Kidney Institute
(9)
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Southwest Kidney Institute (SKI) is a renowned renal care organization based in Mesa, Arizona, with over 60 board-certified, fellowship-trained physicians who are recognized as top docs. With more than 40 locations in Arizona, SKI is nationally acclaimed for its comprehensive treatment of acute and chronic kidney disease, end-stage renal disease, hypertension, kidney stones, kidney transplant, and electrolyte disorders.
SKI provides patient support through a patient portal and online education center, offering 24/7 assistance and on-site educational classes to help individuals actively manage their kidney disease. As a proud founding member of Renal Care Organization (RCO), SKI is part of a national platform representing over 250 nephrologists and nearly 300,000 patients, ensuring high-quality care and support for those with kidney-related conditions.
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Reviews
Very poor follow through. No written instruction given. No written parameters. No prompt return call on critical med problems. Leave their patients hanging and wondering what to do.
Customer service is THE WORST! Getting thru to speak with a human is an extended wait. Then the MA talks over you and says how hard they are working on the issue and talk in circles for five...
they are terrible at answering the phone when calling. appointments are scheduled too far out. Was not notified of my appointment cancellation even though their computer says they tried calling on...
I don't know who this company is but they are charging my card and I am all the way in San Antonio I can't get an answer and the agents hang up on me mid call. sketchy place
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