After long hours of travel and waiting in extended lines, my experience at Hertz gave me much relief due to the friendly customer service. The lady at the front, Debra, greeted me and helped me...
Alamo Rent A Car
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I recently rented a car from Hertz At first, my experience was good the counter customer service team was polite and helpful when I picked up the car, which I appreciated. Unfortunately, the...
We arrived on time and waited over one hour and forty minutes in line to speak with only one of two service agents about our prepaid car reservation. We were told we could expect a wait of an...
I am a Hertz Gold Member, and my profile is pretty specific: I return the tank full, and don't pay the high fuel surcharge. I returned the car to the OAK location on 8/19 after filling up the...
Customer service is horrible and impolite. Car was not ready when promised. Told to wait an hour. We did the contract, added additional driver, made payment and signed a contract.. we were...
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