American Airlines

This trip was much better than last time. We didn't sit on the tarmac for an extra 20 minutes so that was a plus. The flight attendant were very friendly and fabulous. Captain was very nice as...

Our flight started off with what was at first a 2hr delay in Phoenix from Ontario. Then another 2hr delay then cancelled because a flight attendant didn't show for the flight. It's now 12:30am. No...

Sadly American Airlines has disappointed me completely. I understand things happen, but being told multiple different things, told to speak to so many different people and still no resolution...

American cancelled my trip while I was checking in. I got an email saying it was cancelled, no explanation, no recourse to correct if this was a mistake. Just cancelled. It took an hour and a half...

I have been an Advantage member with American Airlines since 1991. My recent trip to Spain was delayed for four hours due to mechanical reasons. I get it...it happens. But this caused me to...