Apple Broadway Plaza

Today i went to Apple Store after being told the iPhone 17 pro Max 512 was in stock by a phone representative. I have nothing but awesome things to say about how professional and friendly the...

So many employees standing around, yet nobody who can simply intake my MacBook Pro for the scheduled repair? Had to wait over 10 minutes for a technician. Ridiculous.

Although my technician was friendly, my request to have the MacBook replaced was not met. Only the display got replaced and the trackpad as well but when I brought up the issue with the gap and...

i came in to check their deals for these holidays coming up. i specifically looked at their new iPhone, and staff was great. i booked appointment for future date, and ill be set with new phone

Apple Stores are tricky. If you walk in hoping for a repair, an AppleCare claim, or a refund, nine times out of ten you are going to leave frustrated. Last time I came into the Emeryville store...