Jeff V installed my fiber internet today and he was fantastic!! Super friendly, professional, and clearly experienced--he was thorough and did a ton of troubleshooting to make sure the setup went...
BAI Connect
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BAI Connect is a leading provider of high-speed internet solutions in Sherman Oaks, CA, specializing in fiber-fast, symmetrical, and unlimited internet services for both residential and business customers. With over 20 years of experience in the multi-dwelling unit (MDU) market, they offer tailored internet, TV, and phone services designed to meet the unique needs of various sectors, including hospitality and events.
Renowned for their exceptional customer service, BAI Connect prides itself on a dedicated team that ensures seamless installations and reliable connectivity. Their commitment to quality is reflected in positive customer reviews, highlighting the professionalism and expertise of their technicians in delivering efficient solutions.
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Reviews
I work in IT and this is the worst I've seen a company operate. There is a minimum 40 minute wait when you call, they take a day to respond, they make you jump through as many hoops to solve an...
Don't believe the reviews. BAI Connect is bar none the worst ISP I've encountered - far worse than XFinity, Spectrum, AT&T, Sonic, Frontier, etc. Their technical team does no have a direct...
If there was a 0-star option, that's exactly what BAI Connect deserves. My receiver stopped working on Monday, 12/8/25, and I called them multiple times every single day for FIVE days. Every call...
Worst internet provider ever. If you use your own router they will take a week to activate it even if you're paying for internet. Why? Because the tech does not want to work by simply activating...
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