Lori M.
12/24/2025
I give two stars because the branch is clean, attractive and well-located. But the service is sub-par. I bank in the morning and it is not unusual to experience an hour-long wait for the one...
Bank of America Mortgage
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(46)
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11021 La Reina Ave
Downey, CA 90241
Welcome to Bank of America in Downey, CA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.046 reviews
Maria T.
3/4/2025
Here's a polished version of your Yelp review: Every time I come to this Bank of America, there's a long wait. The staff is friendly, but the wait time is insane. They could really use an extra...
l a.
11/15/2024
20 people in line and 1 teller what happened to customer service Employees in cubicles and 2 greeting but no one is answering teller
Oscar J.
4/29/2025
I been trying to get a hold of My account I had for more than 20 years not with this precise bank but this branch BOA,with no help from no one.No body seems to be responsable for my issue. I can't...
Emilia B.
4/2/2025
Had a weird transition on my account, when I went up to the teller to ask what that was about, he had me wait on the couches and said he would get his manager but he kept working and helping other...
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