Bca
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315 N La Cadena Dr
Colton, CA 92324
The Business Consumer Alliance (BCA) operates in Colton, CA, providing mediation services to assist consumers in resolving complaints against various businesses. They facilitate complaint filing, offer legal advice, and maintain a comprehensive customer review program to help consumers make informed decisions when engaging with companies.
BCA also tracks and analyzes complaint histories and responses, offering a Complaint Resolution Index (CRI) to indicate a company's effectiveness in handling customer issues. Their commitment is to ensure businesses address complaints efficiently and enhance customer satisfaction through a structured mediation process.
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