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1318 Stockton St
San Francisco, CA 94133
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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3.519 reviews
Photo of Erica E.
Erica E.
11/19/2025

Michelle is great! I'm hardly ever in the branch, yet she greeted me by name the moment I walked in, something you don't get often anymore. She was incredibly kind, patient, and genuine throughout...

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Miranda M.
8/28/2025

It smells really bad in here and the atms are so old one of them literally ate over $1000 dollars I tried to deposit and then I was basically just told sorry we can't put it in your account or get...

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Ian W.
12/3/2023

The ATM area smells like a DEAD RATS and cleaning product. I thought it was a one-off incident, but I've been in there half a dozen times over the past few months and it consistently smells like...

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Sakish S.
8/12/2023

I am not happy with the service in this branch. They close at 2pm and i went there just before 1pm. there were no people in line for the banker but they still did not help me and sent me back.

Photo of Matt G.
Matt G.
5/25/2011

By writing this review, it's quite obvious I have an account with Chase. Whenever I'm in Chinatown and/or North Beach I usually go to the busy Grant Avenue branch to get spending money and...

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