Chase Bank

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730 Ocean St
Santa Cruz, CA 95060
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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2.531 reviews
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Chelsea V.
8/5/2014

This rating is for my experience with the staff at this particular bank. While there have been several moments where I have wanted to quit banking with Chase due to some frustration or another,...

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David A.
10/6/2025

This bank is ghetto! They have the oldest and least reliable atms that I have ever seen. In fact, all of their atms are down for the rest of today. This bank is almost as bad as Bank of America.

Louise V.
6/3/2025

They don't even answer their phones at this branch. There is no way you can leave a message either. I would like the branch manager to explain why the customer service here is so poor. What's the...

gman s.
7/5/2025

My father passed away in February of this year (2025). He had accounts with banks, brokerages, etc. I was the executor and co-trustee of his family trust. All financial institutions were...

Evelyn S.
4/24/2025

I went in person to ask what I need to do to avoid extra fees when using my credit card abroad. The customer service rep said there are no extra fees and I should be fine. I bought tickets to...

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