Chase Bank

Shout out to Ms. Lerma Lindo! Thank you so much for the great customer service. She really takes her time to assist you. She is very thorough and makes sure everything is done right. I like that!...

Don't trust the hours posted on here! It says 4pm close time on Saturday, but the reality is that they close at 2pm Saturday! False information!!!!

There is literally NO customer service. The person I spoke to on their 800 number was extremely rude. And don't even try to call the local branch. No one will answer. I don't even know why they...

Do not go to Chase when you lose a loved one. After my loved one passed away there was a "hold" put on the account. I went to the branch to learn what was happening and the next steps. The lady...

Had an ongoing issue with accessing new accounts in automated system. Went to the bank today to get assistance because customer assistance phone calls was unable.to help me. I was told they are...