Ana Polanco is a SAINT! Incredibly kind and transparent. This is the best Citibank in the Bay Area!
Citibank
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So this used to be super crowded but now easy to get service. Alas the manager was not super helpful when my business checking was locked for some reason. But Veronica the teller tried to...
Customer service is a joke . Stood for 15 minutes, not one person asked to help. And there are tellers doing nothing. What a sick and sad joke.
AGAIN! Today i came to the machine to get 1000 in cash. The first machine couldn't dispense cash the second only gave me $20s. I went inside to get 100s and there one teller, i started to wait...
I used to be a customer at this branch years ago when I lived in the area. Now that I've moved back, I've considered choosing them as my local bank again. It's an amazingly convenient location,...
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