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Hertz

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816 San Antonio Rd

Palo Alto, CA 94303

+1 (650) 739-0370

https://www.hertz.com

Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.

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Reviews

2.046 reviews

Andreas M.

11/21/2025

Absolutely outstanding service - strongly recommend this location. I needed an SUV on really short notice, and this location had one, albeit larger than I wanted. Akil was the friendliest and most...

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Tad L.

5/12/2025

I reserved a car and prepaid for it. When I arrived to pick it up they said they didn't have it. I specifically reserved an EV. When I arrived they didn't have any EVs. There was no attempt to...

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Ed W.

3/17/2025

I saw all the negative views and was very hesitant about renting a car from this Hertz location. But Sophia was super friendly and very attentive and provided excellent service. I was very happy...

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Jun G.

3/9/2025

Horrible. I was charged $200 for smoking in the car--nobody in my household smokes at all. I tried to dispute it from my credit card company but failed. I'm going to contact my credit company...

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Jim G.

5/20/2025

Zero. Had a reservation from the location in Palo Alto but could not get anyone on the phone for a scheduled pickup for 25 hours. Contacted Enterprise and was done in 30 minutes.

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Hertz

Hertz's Palo Alto - Westin Palo Alto (Hertz Gold Plus Rewards Customers Only), car rental office is based at All our vehicles are cleaned and sanitized before and after every rental, so you can drive in confidence. We have thousands of car rental offices in neighborhoods, hotels and airports across the US, so you can arrange to drop off your vehicle at a different location.