Jerome's Urban Outlet

The ONLY reason I am here writing this review is for the excellent customer service I received from Steven and Luis! Both super amazing for the accommodation of delivery times and their efficiency...

They rebranded this Downtown East Village location in mid December 2019 from the "Dream Shop" which focused on primarily mattresses to an "Urban Outlet" which has a selection of more modern...

Drove all the way to this location and they are closed but no where online states they were going to be. I'm so confused. The sign on the door says they will be back open on Thursday. It's Monday....

5-star shout out to Carlos at this great bed sales store. Recently my moms needed a new bed, and Carlos was soooooo patient attending to her. No matter the question or her request he always had...

Beware!! This is the only mattress store I've heard of that doesn't give you a certain number of days to try it out! I discovered after night one that the mattress was way too hard, but they...