Massage Envy

My wife and I booked a couples' massage at Massage Envy. We were told the couples' room was out of order, so we'd have to be in separate rooms. We were okay with that, but on the day of our...

Only 1 star because zero is not available. Buyer Beware. I had 24 credits (value close to $3,000). Each credit was good for a massage, a facial, or a body scrub. Over the past 18 months, I have...

Terrible customer service! If you get sick and can't make your appointment, they refuse to reschedule it. On top of that, the massage therapists they assign after you join the membership are...

I have been a member for a while now. I have to use the credits I have built up. I booked a massage with Julianne, she was great, talked about that I wanted and they type of massage. She took her...

Went in yesterday with another CMT. Vanessa was great. Different and knowledgeable. She has 6 years experience as a CMT and used it on my body. All Therapists have their own style and when she put...