New Balance

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355 Santana Row Ste 1005
San Jose, CA 95128
+1 (669) 330-7280
https://www.newbalance.com
At New Balance stores, you will find a comprehensive selection of footwear, apparel and accessories. We specialize in personalized, one-on-one service to help you find the perfect fit.
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Reviews

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3.58 reviews
Photo of Glen N.
Glen N.
6/21/2025

The New Balance store has a 3D foot scanner--an advanced machine designed to capture precise measurements of the foot for optimal shoe fit. So, of course, I wanted to put my butt in it. But doing...

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Jason A.
11/19/2025

Great staff specially Sophia who did an exchange thru curb side since I was in a hurry! Bought several pairs in this store

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Lina B.
4/29/2025

I was in the area running errands and decided to stop by to look for work shoes. Glad I did because I had the best service! Pro: + service from Jasman was phenomenal + was able to get a pair of...

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Audrey L.
4/20/2024

New Balance is now open at Santana Row! It takes over the space where Kate Spade used to be. Anyhow, this review is for the friendly customer service when I walked in to browse their selection of...

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Photo of Phong T.
Phong T.
4/11/2024

My friend and I met for lunch at Santana Row and walked around after. We unknowingly stepped into New Balance and realized today, 4/11/2024, was opening day! STORE The store was clean and...

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