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OnTrac

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9774 Calabash Ave

Fontana, CA 92335

+1 (800) 334-5000

http://www.ontrac.com

OnTrac, based in Fontana, CA, is a leading provider of last mile e-commerce delivery services, connecting retailers and shippers to their customers faster. With a focus on faster delivery times and cost savings, OnTrac boasts a 97% on-time delivery performance and delivers packages 1-9 days faster than national carriers.

Utilizing a vast delivery network that serves 35 states and Washington D.C., OnTrac reaches 70% of the U.S. population, offering a reliable alternative to single carrier shipping strategies. Committed to community impact, OnTrac also engages in disaster recovery, hunger relief, and community health improvement efforts, showcasing a dedication to both customer service and social responsibility.

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Reviews

1.0177 reviews

Garrett H.

1/9/2021

My package came sooner than expected and with no issues. The box was left exactly where stated and I received all updates. With so many negative reviews I figured the positive should be...

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Anthony W.

12/2/2025

Expected delivery is 11/29. It is now 12/2 and tracking still shows the same expected delivery date of 11/29. Live agents are nonexistence. You can only chat with a bot or talk to IVR on the...

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Icey

10/30/2025

Worst postal service i have ever seen seriously how does my package go from fontana california all the way to new jersey in one night they loose packages,or get stolen, or they straight up destroy...

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Ella R.

11/30/2024

I ordered through Petco. I constantly checked delivery updates. It's rare for delivery drivers to drop off at 10pm. However, I waited. I had to leave and I got home after 10pm and it still...

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Dave B.

11/3/2025

OnTrac is the worst courier/delivery service in the USA. I have experienced countless issues with them. The most recent one: an expensive set of tools (not wrapped by the shipper) was left...

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