Bich-Ngoc N.
10/1/2025
Sharma the cashier, she has a great customer service skills She treats everybody in line the same courteous friendly helpful way. She's resourceful and has a nice smile for all the customers. I...
PetSmart
Open
(226)
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1380 Fitzgerald Dr
Pinole, CA 94564
PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
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Reviews
2.5226 reviews
Claudia B.
10/16/2025
They injured my dog, didn't tell us, I've written a letter to the corporate offices with no response. Don't take your dog there.
Te-Ling F.
12/4/2025
Bad customer service ! Added 50% more additional charge without notice and my authorization. Manager Ivy changed reasons for additional fees. When I refused to pay, she was very rude. I left the...
Granville S.
7/3/2025
Prefer not to write anything good or bad. The place was clean and comfortable. The cashier was very helpful, when I was unable to find an item she left behind the register and found the item. That...
Joselyn M.
9/5/2025
PLEASE BE AWARE: I strongly advise against taking your pets to the Pinole location. I will not be shopping at this store or using their services ever again. I took my dog to the Pinole PetSmart...
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