Katherine F.
12/13/2025
I have used this store primarily for returning items I have purchased online, but I did purchase a throw for the living room here in the last year. Service has been impeccable...never a problem,...
Pottery Barn
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(45)
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6000 Bollinger Canyon Rd Ste 1607
San Ramon, CA 94583
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
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Reviews
2.045 reviews
Albert F.
10/14/2025
Bought a $6K fabric sectional, that was the easy part. Delivery was over a month late, I had to call and what do you know? It was ready to be delivered but they forgot to call to schedule. Once I...
Frances L.
1/17/2025
I came in to browse and to look for a gift. Pottery Barn is always beautiful to walk through. I was looking for a jewelry box. I found the one I wanted and it was on sale! Regina was wonderful and...
Beth W.
5/6/2025
Reported stolen gift cards immediately. The customer service rep failed to complete his computer input. Called back two weeks later, I receive 2 of the stolen cards. Called back a third time was...
Cabello C.
11/4/2024
First, according to Trustpilot the rating for the company dreadful. The furniture is cheap (because its made overseas) and customer service is lacking. My experience with the San Ramon location...
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