Austin B.
9/21/2025
The Pinole Shoe Palace is a much better experience compared to the Concord Sun Valley location. The staff here are respectful, helpful, and show a real willingness to assist customers -- whether...
Shoe Palace
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(12)
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1362 Fitzgerald Dr
Pinole, CA 94564
Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small family business has now grown into an extremely popular chain of stores and an online retail site. Shoe Palace was built on a strong belief that amazing service, above all else, is the most important reason why any business flourishes.
Also at this address
Reviews
2.512 reviews
D. Reneé B.
11/19/2025
Amazing service and selection. Security was ordering at the front of the store. There were enough staff on the floor- willing to help. Well stocked shelves and racks. Plenty of sale items as well.
Judith Z.
6/19/2025
Reason for two stars: the music was blasting, so loud I couldn't believe the company thinks this is a way to attract customers. Not only loud but pounding hammering ear-splitting noise. However,...
Anna A.
1/19/2025
Excellent customer service! Chris went out of his way to assist us. Would definitely come back again.
Jeffrey F.
5/7/2025
After reading reviews I went to Shoe Palace anyway. My experience with service there was fine. I was asked by 3 different employees if I needed help within the first few minutes of arrival. My...
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