Southwest Airlines

On the way back from Birmingham Alabama I experienced a female steward that was somewhat unprofessional in her communications (public address)with the passengers. Surely not following protocol.

Southwest once was that unique budget airline that cared for customers, did things differently, and inspired customer loyalty. Those days are gone as they strip away all that made them...

Booked round trip flight on SWA and added Early Bird Check-in for whopping additional $146. Was awarded a B13 boarding pass. I understand that I cannot expect A1-A15 as you must pay additional for...

Definitely no longer even mediocre. Long lines, just a few employees, and you're paying for bags. Kim did you talk to work. This airline has definitely dropped in the rankings.

Today's evening flight (second to last of the day) to Orange County is delayed and on the phone waiting for a rep (20 min though quoted 11). This the second time this year I've had issues...