Spectrum

I came in on 11/20/2025 at 7pm to return my internet modem, a young man helped me out. Very pleasant and polite while helping me out . Great customer service, thank you.

So I completely left spectrum. I got rid of both phones after they raised my rate 10$ on each phone. I paid off my phone and they told me I had to pay for 3 more months before they would unlock...

The girl employee, short, with a bun, was helping us unfortunately. She tried to sell my dad a box with the case, protector and charger cube while I said no. She insisted and I got so annoyed...

Busy..busy but what can we do. Where I live I don't have any other options for WiFi/cable. If I could get services else where, that's where I'd be.

We sold our home and moved three miles away in La Quinta. We needed service and Spectrum was our provider in the past. I researched it and found a competitor was 12% cheaper but they could not...