The New Wheel Electric Bikes

Most staff but a shout out for Jason he's been always accommodating. I guess the team are all trained to give good customer service!!! Always been happy to do business with them. As part of my...

I was quoted $600 with a wait time of 3 weeks for a simple ebike service. I called another place close by, they were able to get me in same day for a fraction of the cost ($150). I have no idea...

I had another great experience here, buying my second Tern. Drew was super patient and informed while I test-rode multiple brands. (I appreciated that he even accompanied me on the first test ride...

False advertising. They add a mandatory $295 bike assembly / service plan fee that is not listed anywhere on their site. It just appears in the cart and cannot be removed. When asked about it,...

Friendly, but regularly wrong about time for repair estimates. I damaged (my fault in this case) my headlight and brought the bike in for repair. The wires were ostensibly repaired, but when I...