It is important to acknowledge stellar service from an efficient, effective, and friendly member of the San Francisco Shade Store staff. Neil Thein is a person I strongly recommend to work with....
The Shade Store
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WORSE CUSTOMER SERVICE ON THE PLANET. Worked with Yesenia at the Campbell location and a great experience. HOWEVER, within a week, out $2k shade became stuck in the closed position (leaving us...
This store is eager to collect your money. The shades I had installed simply do not fit, literally all eight of them have issues (most are too narrow, a few crooked, and one is 3" too short). TSS...
The TLDR on The Shade Store is that they have no solution for a ceiling that isn't perfectly level--and they don't check that when they come to measure. Because that might lose them business. I...
I would update my rating to zero if I could. This company sells products that they are unable to deliver. After all the rescheduling and waiting, they just sent me the wrong sized shades, which...
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