I have been using this UPS store for almost 20 years and believe their service is very efficient and accurate. It's true that the male owner doesn't smile, is serious and not very friendly but...
The UPS Store
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Worst customer service; they'll lecture you like they would a kid. Even their own kid, their daughter would give you a mad, mean snarl when she tells you she can't help you.
Please do not drop your Amazon return packages at this store. Packages mysteriously disappear at this location, I really do not know if someone is keeping packages instead of sending back to...
This UPS is located in a strange long plaza right off El Camino. There seems to be limited parking on the street around here as well as a small lot. I came here a few times to drop off Amazon...
This is a fraud. I paid for a packaged to be shipped and they charged me an extra $20 as a "delivery fee" AFTER I PAID for the shipping and dropped the package off. UPS should cease and desist...
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