west elm

I recently purchased the coolest living room floor lamp from West Elm. I love it! Like many West Elm furniture pieces, it is modern, unique, and gorgeous. This is such a great place to shop for...

Horrible company. I ordered and received 3 furniture items. Every single one of them were defective/damaged. Customer service has been a nightmare!!!! Worst experience ever! Save your sanity and...

No "hello", "welcome!" "How can I help you?" "Please let me know if I can help you with anything."- no smile, no basic customer service- at first i thought it was laziness and then I could tell...

SCAMMED BUSINESS. AVOID WEST ELM at all costs. Be careful when making a return, as sometimes they won't refund the full amount. When I called to verify after the transaction was completed, they...

Great customer service! They made it super easy to purchase additional accessories online in store. Outstanding shopping experience. They have the most comfortable comforters and bedding and a...