Estuary Transit District

"Two times in the past year PVTA left my mother stranded. She was picked up recently at her house and brought to the West Springfield Senior Center, with a 2:30 pickup time to return home. At 3:00..."

"Never in my life have I ever ridden on a more clean and comfortable bus. There buses compare to a bus 'limo' service. With very few exceptions there staff is courteous, pleasant and helpful...."