Compliance Advisor Ombudsman
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The Office of the Compliance Advisor Ombudsman (CAO) serves as an independent accountability mechanism for the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA). It addresses complaints from individuals who believe they have been negatively impacted by projects financed by these institutions, while also enhancing environmental and social outcomes.
CAO operates through three complementary roles: dispute resolution, compliance review, and advisory services. By facilitating the resolution of complaints and providing guidance on environmental and social sustainability, CAO aims to foster accountability and improve project outcomes across its global operations.
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