Coast National Insurance-Administration Office

Coast National Insurance Company, a division of Bristol West, has faced significant criticism regarding its claims handling processes and customer service practices. Customers have reported experiences characterized by perceived untrustworthiness and unethical behavior, particularly following accidents when the quality of support becomes critical.

One notable case involved a customer who suffered substantial losses due to an accident, only to be met with inadequate responses and disputed claims values from the company. The evaluation of the damages was contested, leading to frustration over the appraiser's assessments and a perceived lack of communication and support from the claims adjuster.

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