Jessica provided exceptional customer service. She provided us with the guidance and assistance without being pushy or overwhelming. Confident and efficient made our purchase enjoyable. We will...
Rooms To Go
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Employees including managers are not helpful There has been email communications with the store or regional manager I truly hope this ongoing issue is resolved. This was NOT the 1st time
You need to be careful when shopping at Rooms To Go. When you buy something from them, it's yours FOREVER. You can never return it. If you call them to request a return, they get downright rude...
Poor quality. Poor customer service, both in the store and over the telephone. $1100 power recliner failed 19 months after purchase. Rooms To Go offers no assistance with repair, even at my expense.
We have purchased a lot of furniture from RTG over the years in 3 different states. The quality of furniture has declined drastically and it does not wear well at all. After a few months, our...
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