Routes Car Rental

I've traveled quite a bit. I was happy with pricing & it was comparable even with add on for tolls. It came out to still less than comparable rentals. Also, I had usaa insurance - so no issue...

I booked a prepaid rental through Expedia, and when we arrived to pick up the car, the agent tried to charge us an additional $500 for "mandatory insurance" that was never disclosed during...

After my flight I headed to a bus stop to wait for 30 minutes to get to this place. Upon arrival I saw a person arguing with the people at the desk. It sounded like they were scamming her. I knew...

Worse experience. Online booking price is not what you will pay. Very overpriced once at pick up. No live person to talk to. Everything done with a remote attendant. Difficult to reach by phone....

Lot of hidden fees, no chance to use any other insurance but theirs, dirty shuttle - office is outside the airport facilities, etc.