Dale S.
11/21/2025
In my opinion they did not have the best customer service here, but luckily you do have the option to order from a kiosk , which we did . Unfortunately, when they gave us our food they had...
Steak 'n Shake
$
Open
(141)
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9431 Philips Hwy
Jacksonville, FL 32256
Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.
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Reviews
2.0141 reviews
Megan W.
11/16/2025
I live nearby and have been to this location many times. While the food is most always fresh and hot, 90% of the time no one greets you in the drive thru, forcing you to have to go inside or, they...
Bill N.
12/3/2025
Significant improvements over previous visit. Upon entering, it was pleasantly evident that the store was clean. I'm still not a fan of kiosk ordering regardless of what restaurant they are at,...
Christy A.
8/2/2025
My bigest issue is that they changed how you order. There is no personal service anymore which was disappointing, nothing was brought to you, I probably would have given a 5 stars, if anyone...
Emery A.
8/4/2025
Last time I came here (a few years ago) it wasn't the best. I went today for the first time in a year and my burger was PERFECT. The steak burger was cooked perfect. The food was magnificent....
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