T-Mobile

I have to say that it's tough to rate cell phone outlets because nothing ever goes perfectly and deal you're supposed to get doesn't seem to turn out that way at times. However, I've been with...

Somebody at that store told my daughter she was eligible for stuff she wasn't and got her to commit then played stupid and offered $10 a month...that's dishonest....this isn't over...I'm...

Worst customer service. Employee Michael lied to us saying we would receive the new iPhone in 2 days when he knew it had been back ordered. It's been almost 2 weeks and still have not received it....

I went to T-Mobile to switch my carrier from Verizon and to purchase a new cell phone. I went at 2:30 on a Thursday and the store was busy. I waited about 10 minutes before an associate became...

Fantastic customer service from Karrie on 12-3. She went above and beyond helping switch and reconfigure multiple iPhones. it took a significant amount of her time and she was very patient and kind.