Hydia assisted me and was an enormous help. My LG G8 Thin Q phone has been doing several strange things and was inoperable 2 times recently. It was frozen in the Verizon start up screen and...
Verizon
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Russell Cellular operates as an independently owned Verizon Authorized Retailer, providing a wide range of mobile devices and services, including smartphones, tablets, and smartwatches. The company is committed to delivering exceptional customer service and offers various plans to cater to diverse needs.
In addition to its extensive lineup of products, Russell Cellular also emphasizes community engagement through initiatives like RC Cares, showcasing its dedication to corporate responsibility. Customers can enjoy promotions and special offers on popular brands such as Apple, Samsung, and Google, enhancing their mobile experience.
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Reviews
Complete outrage. Was told to "get the F out" by a manager who refused to tell us his name or give a name or number to a different or regional mgr. The 2 men were very aggressive & CALLED the cops...
In my opinion, terrible customer service, untrained and lacking in knowledge. Wasted an hour and a half, and still couldn't transfer my old phone to a new phone.
DO NOT BUY FROM THIS STORE! We purchased a Ellipsis table. At first Lady could not get tablet to power up. So they tried another one. Apparently that one would not take the sim card. So now...
This is the second time that I have been to the North Crestview Verizon store. And this is the second time that I've been told that the sales people are not technicians so they cannot figure out...
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