Hurley Roberts Service

So I had a Citizen watch that can only be repaired in one of four establishments in the US. It was gifted to me in 1996 from my girlfriend at the time, then wife for 22 years, then ex-wife for the...

Submitted a working 0citizens dive watch for new seals and battery that wz delivered to them on Sept 16, 2025. Online estimate were less the $200. After 5 weeks received an estimate for $480...

They have had my watch since mid December. Send it back the beginning of April and it still wasn't repaired. Have had it since the middle of April and cannot get an update on repair status.

I had used them before, and they took a long time, but at least I got my watch back. I WILL NEVER USE THEM AGAIN! This time, they literally stole my watch; in both cases, I JUST wanted my Crystal...

I have a 16 year old Citizen watch that is of sentimental value to me but it finally stopped working. I sent it to them and paid about $260 for repairs which took quite a long time. When it...