Knowlagent

Knowlagent, based in Alpharetta, GA, is a leading provider of customer service solutions for contact center and back office teams. Their innovative technology, Intradiem, helps uncover untapped capacity in contact centers, allowing for better employee and customer experiences, as well as significant cost savings.

With a people-first approach, Knowlagent's Intradiem solution supports customer service teams by reallocating resources and optimizing workforce management. Their focus on improving employee experience (EX) and customer experience (CX) sets them apart in the industry, making them a trusted partner for businesses looking to enhance their customer support operations.

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