Sears Appliance Repair

Both service technicians who worked on my refrigerator (Calvin O. and Peter) were competent, pleasant persons. Fixing the refrigerator so it would cool again took almost two months. Calvin came...

My experience with Peter was horrible. He was extremely non-communicative. He either failed or refused to explain what was going on with my ice maker. When he arrived at my home for the second...

I can't rate the tech yet, because he hasn't arrived. What I can rate is the utter uselessness of Sears's automated, AI nonsense. First "Samantha", the AI phone bot, took my address wrong (not...

I waited 4 weeks for repairman to come. We had been waiting on parts. When he came, he was advised by sears not to repair the washer. He took the parts to return to Sears. Now i have no washer or...

To continue what I earlier submitted, today Sears Home Services (SHS) cancelled my confirmed appointment (for today) in mid-day. This the second time this month (August 2025) that SHS has been a...