Sears Appliance Repair

the technician was excellent. The scheduling a customer service was terrible. The appointment window is too large (between 8:00 and 5:00). Our first appointment was canceled via text at 12:00....

The advertise same day repair, but cannot do it same day. Sears repair is false advertising.

Scheduled my appointment online to have my icemaker looked at because it isn't working. 10/11 technician shows up and it was evident that he wasn't familiar with the model. He thought I had 2...

I was told a certain price for the diagnostic fee and then was overcharged. Trying to get in touch with an actual employee to fix the situation is impossible. Once I finally reached a...

Technician made the wrong diagnosis. Told us 2 parts were needed that were no longer available. Said if they were available would cost over $600 to repair. After he left we called a small local...