Laurie Y.
6/26/2025
I went to the Neighborhood Center on Keeaumoku Street right across from Walmart. I was fortunate to see Caroline, Health Plan Specialist. She is very nice, friendly and personable! I had a...
HMSA Center - Honolulu
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818 Keeaumoku St
Honolulu, HI 96814
The Hawaii Medical Service Association (HMSA) is a leading health insurance provider in Hawaii, offering a variety of health plans, including Medicare Advantage, individual and family plans, and QUEST Medicaid. HMSA is a trusted partner of Blue Cross Blue Shield, committed to improving the health and well-being of its members through comprehensive care and resources.
With a focus on accessibility, HMSA provides online account management, health coaching, preventive care options, and a range of wellness resources to support members in their health journeys. The organization also emphasizes community engagement and continuous improvement in health care quality and services.
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Reviews
2.0131 reviews
Francis K.
11/24/2025
Hi HMSA After 25+ year of being a loyal customer, I do not appreciate your last statement in which you threaten to terminate my account if my bill isn't paid (first time ever I've been treated...
Jackie K.
5/6/2024
Ridiculously long wait time on the customer service line! I called and selected to be called back by HMSA. HMSA called me back and I was on hold for more than 3 hours (see screenshot) and still...
John A.
10/7/2025
HMSA is STUPID because new system does not allow a "parent to pay for your child's insurance premium..." The new system tells you that you are "to young..." as you input their DOB to identify...
Michele M.
6/5/2025
Riddle me this im 66 and work. So medical comes with my job. And a little is taken out of my check every two weeks. I have HMSA HMO. I cannot tell you the hoops they make you jump through and the...
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