This bank was refreshingly helpful, I scheduled my appointment through my app but was a day late on accident (my mistake) they still took me and helped me, thank you Maggie and crew !!!
Bank of America Mortgage
(8)
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I wouldn't even give one star to this bank. Horrible... worst customer service including tellers & manager. They don't care about their clients, no consideration even in COVID situations.
I had an appointment at 3.30 and I come this time but I waited almost 1 hour! Their manager keep smiling but do nothing, this guys not responsible! I recommend Don't use this location !!!
Horrible service! Reps including manager are very ill informed and untrained, couldn't understand n help w a simple account summary letter. Service is terrible irrespective of the tier whether...
They have more employees than customers but still a lone and very slow service. Their solution was, would you like a lollipop. My answer, no I want to take care of my banking and leave!
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