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Blue Cross Blue Shield of Illinois

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300 E Randolph St

Chicago, IL 60601

+1 (800) 654-7385

http://www.bcbsil.com

Blue Cross and Blue Shield of Illinois, formerly known as Hospital Service Corporation, is a nonprofit agency that offers a range of prepaid hospital plans. It is one of the largest health insurance companies that provides healthy care plans to more than 6 million members in Illinois. The agency offers a range of managed care programs for individuals, families, employer groups and seniors. It administers the CareVan Program, which provides immunizations and health screenings to underserved communities. Blue Cross and Blue Shield of Illinois features BlueChoice, BlueChoice Select and dental health care plans. It employs a work force of more than 8,000 people. The agency is an independent licensee of the Blue Cross and Blue Shield Association. It is a division of Health Care Service Corporation, which is a customer-owned health benefits company that focuses on improving the health and wellness of its members and communities.

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Reviews

1.5277 reviews

George S.

11/25/2025

I called to sign-up for Medicare plan only to spend way too much time talking with an INTAKE PERSON. I knew what I wanted and needed to speak to a licensed agent. Why not give people phone...

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Ruby Q.

11/5/2025

High monthly premiums. High deductibles. High out of pocket. The app needs updating. When they do pay, the doctor receives it quickly. On top of this, their mailroom vendor allowed a data...

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Erinn H.

11/20/2025

This amazing woman has been denied a life saving transplant surgery by BCBS-Illinois. This is not an "experimental" surgery it is necessary for her life to be saved....

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Maura O.

10/10/2025

BCBS actually provided me with great understanding in why jobs are being replaced with AI. At least a robot can pretend to care for its members. ** trigger warning: while this review is...

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M M.

11/21/2025

They need to hire people in the US to answer customer service calls. They also need to stop AI operators to take their initial calls. All it causes is confusion and wasted time, and dealing with...

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Blue Cross Association

The Blue Cross and Blue Shield Association, also known as BCBSA, is a national federation of more than 35 independent, community-based, locally operated Blue Cross and Blue Shield companies. The agency offers health care coverage plans for over 100 million people. It is one of the oldest and largest providers of health benefits policies in the United States. With a staff of nearly 850 employees, the Blue Cross and Blue Shield Association has operations in the U.S. states and Canada. Its BlueCard Program enables members to obtain healthcare services while traveling. In addition, the agency operates an evaluation center the conducts evidence-based assessments for clinical technologies.

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