Duly Health and Care

I will start off by saying that I LOVE all my doctors and all of the staff at all of the Duly locations. I have been using this medical group for about 30 years now. My complaint though is the...

The doctors are pretty great. The app is easy to use. The billing is absolutely miserable. They consistently "fail to apply" payments when I pay them, create multiple accounts and generally seem...

Took 3 weeks and many hours to try and schedule a followup to get results from a test. I waited 6 months to get results, and every time I tried to call to do something the physician asked me to...

I hate duly with a passion. I don't even know where to begin. It's not just one person. It's the whole system. It's awful. Patient care/urgency is nonexistent. You have to call SEVERAL TIMES for...

To know you are going to be charged extra money and then try to dispute it only to get a call center in the Philippines who have no knowledge of what's going on is disgraceful. Don't go here!