June 2015: My first plane was the Aeroscout S and it had a faulty aileron servo in the left wing which did not show up on pre/dist check. Only when 20' in the air and nose dive into pieces....
Horizon Hobby
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CAR IGNITED IN FLAMES - DO NOT TRUST THEM - NO CUSTOMER SERVICE INTEGRITY. I was a loyal customer of Horizon Hobby until today. Thanks to Matt G in customer service I will never buy there again...
cannot get any support. Call them nope not unless your a top tier reseller. chat on there website nope not unless you give up a email address. email 24-48 hour response time. find another hobby...
Absolute trash customer service. Placed an order, to later be told the item was "out of stock", confirmed with Horizon directly that the item was in stock, only to find now the price has been...
There is no longer a way to speak to Tech Support anymore. The recorded message tells you to fill out a "Callback Request Form" but there isn't one anywhere on the website. I requested a callback...
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