Massage Envy

My appointment was cancelled the same day(9/26) and I was given times that would not work. Erica rushed me off the phone. I had to call back the next day even though I asked for the manager to...

Customer service. When there's a billing issue, (like having to change a card on file due to fraud) they attempt to get a hold of you in EVERY way. When you arrive for an appointment you made a...

Unprofessional, Negligent Service and Refusal to Refund. Do Not Recommend. My experience as a Massage Envy member has been profoundly disappointing due to systemic failures in communication,...

Great place for a cranial sacral massage. Jeffery is the best and kindest man he's great at his craft. The atmosphere is clean and inviting and smells great too. Front desk is welcoming and...

I signed up for a membership on Saturday, November 2nd and completed my first massage on November 4th. The Customer Service Representative who signed me up, entered my email incorrectly, so I'm...